Contact Us

We aim to provide clear, timely, and practical assistance. If you have questions relating to orders, items, delivery, cancellations, returns, or general enquiries, please use the contact details below.

Support is available during standard weekday hours, and enquiries are handled as efficiently as possible.

1. How to Reach Us

For most enquiries, email contact is recommended, as it allows sufficient time to review details and provide accurate responses.

Email: sysadmin@frameete.com
Phone: +65 (891) 74194
Address: APT BLK 429A BEDOK NORTH ROAD #15-383, SINGAPORE 461429, SINGAPORE

2. Response Time

Your enquiry will usually be responded to as promptly as possible during business days, excluding weekends and public holidays.
Response times may vary during peak periods or where additional clarification is required.

3. Service Hours

Monday to Friday, 9:00 am – 5:00 pm (AEST)
Excluding Australian public holidays

Messages received outside these hours are reviewed on the next business day.

4. Delivery Area

Delivery services are available within Australia only, subject to location availability at the time of order placement.

We appreciate patience and understanding and aim to make every interaction clear and straightforward.