Payment Policy

This Payment Policy explains the accepted payment methods and how payments are processed for purchases made through this site.

1. Accepted Payment Methods

The following credit and debit cards are accepted:

• American Express

• Discover

• JCB

• Mastercard

• Visa

All payments are processed in Australian dollars (AUD) unless otherwise indicated during checkout.

2. Payment Processing

Payments are processed securely at the time an order is placed.

By submitting payment details, the user confirms that they are authorised to use the selected payment method and that the information provided is accurate.

Full card details are not stored. Payment information is handled through secure, industry-standard, PCI-compliant payment processing systems.

3. Failed or Declined Payments

If a payment attempt is unsuccessful or declined, users should verify their payment details or contact their card issuer for further assistance.

If required, support may also be contacted to confirm whether an order has been successfully received or processed.

4. Refunds and Adjustments

Approved refunds are processed using the same payment method originally used for the transaction.

The time required for refunded funds to appear in an account depends on the processing timelines of the relevant bank or payment service provider.

5. Contact Information

For payment-related enquiries or assistance, please contact:

Email: sysadmin@frameete.com
Phone: +65 (891) 74194
Address: APT BLK 429A BEDOK NORTH ROAD #15-383, SINGAPORE 461429, SINGAPORE
Support Hours: Monday to Friday, 9:00 am – 5:00 pm (AEST)
Delivery Area: Australia