Free shipping on all products in Australia. Regardless of product category or order value, all orders qualify for free delivery.
Free shipping on all products in Australia. Regardless of product category or order value, all orders qualify for free delivery.
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Shipping Policy

 

1. Scope of Application

This Shipping Policy sets out the applicable conditions, processing timelines, and delivery arrangements for orders placed through this site. All shipments are handled in accordance with relevant regulations in Australia and based on the details confirmed at the time an order is placed.

2. Delivery Area

Delivery services are available within Australia only.

Orders are prepared and dispatched with the support of third-party logistics providers to ensure consistent coverage across metropolitan and regional areas.

3. Shipping Costs

All eligible orders include free standard shipping within Australia.

No minimum order value applies. Any changes to shipping arrangements or conditions will be clearly indicated before order confirmation.

4. Order Processing and Delivery Timeframes

After successful payment, orders are generally processed within 2–5 business days.

Processing Cut-off Time:

  • Orders placed by 5:00 PM are processed on the same business day.

  • Orders placed after 5:00 PM will be automatically processed on the next business day.

  • Orders placed on public holidays or outside the above timeframes will be included in the next available processing cycle.

Once dispatched, estimated delivery times typically range from 7–14 business days, depending on the destination and courier service conditions.

Delivery timeframes are estimates only and may be affected by external factors such as weather conditions or carrier delays.

5. Taxes and Applicable Charges

All prices displayed include applicable taxes in accordance with Australian requirements.

No additional charges are expected at the time of delivery unless clearly stated during checkout.

6. Shipment Tracking

Once an order has been dispatched, tracking details are sent by email.

Shipment progress can be monitored using the tracking information provided until delivery is completed.

7. Contact Information

For shipping-related enquiries or delivery assistance, please use the contact details below:

Email: sysadmin@frameete.com
Phone: +65 (891) 74194
Address: APT BLK 429A BEDOK NORTH ROAD #15-383, SINGAPORE 461429, SINGAPORE
Support Hours: Monday to Friday, 9:00 am – 5:00 pm (AEST)
Delivery Area: Australia